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Hotel · Almaty · Almaty City

Grand Sapphire Hotel

A 4-star stay on Dostyk Avenue, a 12-minute walk from the film set of 'Igla', with free private parking and an indoor pool.

  • Free private parking on site
  • Indoor pool, sauna, and Turkish bath
  • Central location near restaurants and shops
8.3 Great 518 reviews Booking.com 8.3 · 518 reviews

About

Grand Sapphire Hotel

Grand Sapphire Hotel sits on Dostyk Avenue in Almaty, a 12-minute walk from the film location of 'Igla' and close to the old city centre. The property offers free Wi-Fi throughout and a free private car park, making it easy to explore the city by car or on foot. The hotel's 4-star facilities include a restaurant, bar, spa and wellness centre, indoor swimming pool, sauna, and Turkish bath, plus a gym and business centre.

Guest rooms are described as spacious with high ceilings and stylish design. Choose from a range of categories such as Standard Twin, Duplex Suite, Family Twin, Superior, Deluxe, and Comfort Double. Each room is fitted with air conditioning, a flat-screen TV, mini-bar, electric kettle, sitting area, and ironing facilities. The hotel is a non-smoking property, and cots are available for families.

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Room service

In brief

What works, what to weigh

+

Strengths

6 reasons to book
  • Central location in Almaty — Guests consistently praised the hotel's position in the city centre, close to the old city centre, restaurants, cafes, a shopping mall, and a public park.
  • Spacious, high-ceilinged rooms — Multiple reviews highlight the high ceilings and stylish design of the rooms, contributing to a comfortable and luxurious feel.
  • Free private parking — The hotel offers a free private car park on site, a practical bonus for those driving in the city.
  • Wellness facilities — An indoor swimming pool, sauna, Turkish bath, and spa centre are available for guests, along with a gym.
  • Excellent service — Staff were described as pleasant, attentive, and accommodating across many reviews.
  • Good breakfast variety — Breakfast offerings were praised for their range and quality, including coffee, cereal, and oatmeal.

Worth weighing

4 to weigh
  • Rooms may be small in some categories — One guest noted that the rooms were clean but small, which may be a consideration for those seeking extra space.
  • Pets are not allowed — The hotel has a no-pets policy, so you'll need to make other arrangements for traveling with animals.
  • Check-in ends at 23:59 — While reception is 24-hour, the official check-in window closes at midnight, which may be inconvenient for very late arrivals.
  • Value rating is the lowest category — Although the location and service score highly, the value-for-money score of 8.1 is slightly below the hotel's other ratings, suggesting that some guests felt the price was less compelling.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Twin Room

  • 2 Single beds,1 King-size bed

Suite

  • 1 King-size bed

Family Twin Room

  • 2 Single beds

Superior Room

  • 2 Single beds or 1 Double bed

Deluxe Room

  • 1 Double bed

Comfort Double Room

  • 1 Double bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Room service
  • Car hire
  • Laundry

Room

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor

Food & Drink

  • Restaurant
  • Bar/ Lounge area

Wellness & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Exercise gym

Business & Services

  • Business centre

Family

  • Cots
  • Children's play area
  • Game room

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 518 reviews

Guest-rated 8.3/10 from 518 reviews

Booking.com · 8.3 · 518 reviews
8.3Verified guest

“Spacious, clean, and great value — the high ceilings and nearby restaurants were a highlight, and the staff made the stay pleasant.”

8.3Verified guest

“Convenient location near the airport, Kazakhstan, and the old city center.”

8.3Verified guest

“Perfect spot for exploring restaurants and cafes — a shopping mall and local market are within walking distance. The building and rooms are lovely with high ceilings, and breakfast offered excellent food including coffee, cereal, and oatmeal.”

8.3Verified guest

“The staff were amazing and accommodating, providing excellent service with flexibility.”

8.3Verified guest

“Stayed two nights and dined at the outdoor restaurant — nice menu at reasonable prices, superb location in the old city center, and the view was spectacular.”

8.3Verified guest

“Loved the central location, right in the heart of the city — easy to get around and find cafes or public transport. The hotel was spotlessly clean, and the staff were polite and attentive.”

04 — Location

Getting around Almaty

The property sits in Almaty.

City Centre: The hotel is right in the heart of Almaty, within walking distance of the old city centre and many restaurants and cafes. A public park and the biggest shopping mall are also easily reachable.

Culture & Film: The Final'naya Stsena Fil'ma 'Igla' — the final scene location of the film 'Igla' — is a 12-minute walk away, offering a point of interest for film enthusiasts.

Everyday Convenience: A local market across the street and a shopping mall nearby make it easy to pick up supplies or enjoy a shopping spree without going far.

Dostyk Avenue 32, Almaty, Almaty City, 050010, Kazakhstan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
42 rooms

06 — Questions

Frequently asked

Does Grand Sapphire Hotel have parking?

Yes, the hotel offers a free private car park on site.

What are the check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is at 12:00.

Are pets allowed at the hotel?

No, pets are not allowed at Grand Sapphire Hotel.

What wellness facilities are available?

The hotel has an indoor swimming pool, sauna, Turkish bath, and a spa and wellness centre, along with an exercise gym.

Is breakfast included in the rate?

The input does not specify whether breakfast is included, but guests have praised the breakfast variety and quality.

The bottom line

Grand Sapphire Hotel is a solid choice for travellers wanting a central base in Almaty, with spacious high-ceilinged rooms, a spa and pool, and the convenience of free parking. Its strong service and location outweigh the occasional small room, making it a dependable pick for both leisure and business stays.

8.3Based on 518 guest reviews and a rating of 8.3

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